| | How to buy from ComX | |
| How do I order?
- Add the product you require to the cart.
- Complete your details and send the cart to us.
- We will email you an official quote with the latest price, our terms, contact information and banking details.
- You make payment into ABSA or Standard bank (full payment is required).
- Fax or email us proof of payment.
- We ship your goods once payment clears.
Payment
Payments methods that we accept
- All payments before delivery
- Bank transfers
- Cash payments
Payments methods that we do NOT accept
- NO Cheques
- NO Credit cards
- NO "COD"
- No accounts / monthly payments
Stock
- If our supplier does not have stock, we will refund you in full.
- We keep NO STOCK on premises, all orders are shipped directly from suppliers.
- You may collect after payment (1-2days)
What we cannot do
- No consignments
- No trial periods
- We do not keep stock at our premises and we cannot offer product demonstrations. We are an online company.
Safe and secure
- Our company is registered as ComXpert International CC t/a ComX.
- We also own and use the Laptop Direct trademark but do not trade as Laptop Direct.
- We have been in business since 2002.
- We are a registered CC 2002/099119/23.
- We are a registered VAT vendor (COMX 4460203336).
- The CC is a registered tax payer.
- Our trading address has not changed since we registered.
Verify these details at CIPRO here Request the PAIA manual here Verify our VAT at SARS here
VAT and exports
- VAT applies to all sales within South Africa.
- VAT applies to courier and delivery charges within South Africa.
- We are a VAT vendor.
- We are a registered exporter.
- VAT is not charged if we courier the products using our own courier to export (you pay us for the delivery outside SA).
- VAT is charged if you collect yourself, or if you use your own courier company (irrespective if the products are for export or not)
- If you exported the goods yourself, you need to claim the VAT within 3 months of export . You may email info@taxrefunds.co.za.
- WE DO NOT EXPORT TO HIGH RISK COUNTRIES SUCH AS INDONESIA, SINGAPORE, NIGERIA, UGANDA.
What we offer
- Convenient online shopping.
- Reputable brands that is backed up by the original suppliers in South Africa.
- Years of experience by qualified personnel and managers.
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